Privacy Policy

This Privacy Policy explains how Atlas Contracting Group (“Atlas,” “we,” “us”) collects, uses, and protects information when you visit acgfla.com, call us, text us, or ask us about a project.

1. Who We Are

Atlas Contracting Group is a Florida-licensed general contractor (CGC1529417) located at 150 Cranes Roost Blvd, Suite 2260, Altamonte Springs, FL 32701. We provide home remodeling and insurance restoration services in Altamonte Springs and Greater Orlando.

2. Information We Collect

Information you give us. When you fill out a form, schedule a consultation, call, text, or email us, we may collect:

• Your name, phone number, and email address
• Your property address, city, and ZIP code
• Details about your project, property damage, or insurance claim, including photos or documents you choose to share
• How you heard about us, and anything else you include in a message

Information collected automatically. When you browse our website, we and our service providers may collect technical information such as your IP address, browser and device type, the pages you visit, the time spent on them, and the website that referred you. This is collected through cookies and similar technologies (see Section 6).

Phone calls. We use a call tracking service to understand how callers found us. It may record the calling number, the time and length of the call, and the web page or ad that led to the call. Calls may be recorded for quality and training purposes.

3. How We Use Your Information

• To respond to your inquiry, schedule estimates and consultations, and provide our services
• To prepare estimates, contracts, and invoices, and to manage your project
• To document property damage and communicate with your insurance carrier or adjuster when you ask us to
• To send appointment reminders, project updates, and other messages related to your request
• To improve our website, services, and advertising
• To comply with the law and protect our rights

4. Text Messaging (SMS)

If you provide your mobile number and check the consent box on one of our forms, you agree to receive text messages from Atlas Contracting Group related to your inquiry, appointments, and project, such as appointment reminders and updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages.

5. How We Share Information

We do not sell your personal information. We share it only as needed to run our business and serve you:

• Service providers that work on our behalf, such as our customer management and form platform, call tracking, website hosting, and analytics providers. They may use your information only to provide services to us.
• Your insurance carrier or adjuster, when you ask us to help with a claim.
• Subcontractors and suppliers who help complete your project.
• Financing partners, only if you ask about or apply for financing.
• Legal and safety reasons, when required by law or to protect our rights, our customers, or others.
• Business transfers, if Atlas is involved in a merger, acquisition, or sale of assets.

6. Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working, measure traffic, and understand how visitors use our pages. We use Google Analytics, which collects information about your visit in accordance with Google’s own privacy policy. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on, and you can block or delete cookies through your browser settings. Some parts of the site may not work properly without cookies.

7. How Long We Keep Information

We keep personal information for as long as needed to respond to you, complete your project, honor warranties, and meet our legal, tax, licensing, and insurance obligations. When it is no longer needed, we delete it or make it anonymous.

8. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

9. Your Choices

• You can ask to see, correct, or delete the personal information we hold about you by contacting us using the details below.
• You can stop text messages at any time by replying STOP.
• You can unsubscribe from marketing emails using the link in the email.

We may need to keep certain information when the law requires it or for an active project or warranty.

10. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it.

11. Links to Other Websites

Our website links to other sites, such as our Facebook, Instagram, and YouTube pages and our financing partners. We are not responsible for the privacy practices of those sites, so please review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Continued use of the website after an update means you accept the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or your information, contact us: